Shipping policy

Shipping

 

Our team is working really hard to ship all orders out as soon as possible.

 

Orders ship priority mail, which can take 2-3 days to arrive depending on the postal service in your area.

 

We all know the feeling we all get when we click the "Complete Order" button and 2 DAYS later like “Where's my order?” 

 

We are as elated as you are to see you in our hot styles you just bought. This is why we strive to get your order out as quickly as possible.

 

As communicated on our home page order processing is delayed due to measurements taken to prevent the spread of Covid-19.

 

Please note, ANNETTE ROSE BOUTIQUE is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume HOLIDAY SEASONS ( Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. )

 

Furthermore, items purchased with estimated shipping dates/ pre orders, are subject to varying shipping times per the item description and Pre-Order Policy.

 

We do not ship , Sundays, or holidays.

 

Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day.

 

Any orders placed on these days, or AFTER cut-off on the day before, will be PROCESSED the following business day.

 

Please allow a few more days for delivery during this high volume season to avoid disappointment.

 

We will continue to ensure your ANNETTE ROSE BOUTIQUE order gets to you as soon as possible, however, we do appreciate your patien

 

 

How long does an order take to arrive once shipped?

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to supporT AnnetteRoseee@gmail.com additional assistance in this matter. 

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

What do I do if my order is lost in the mail?

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Are there any hidden customs fees or import taxes?

All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Extended Delays

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.